Frequently Asked Questions (FAQ)


What is your return policy?

You can try our product for 30 days and if you don't like it, you can get your money back completely free!

How do I purchase additional bandwidth if I am using the basic or standard plan?

Additional bandwidth can be purchased from within the dashboard. When exceeding your bandwidth limits, there should be an option to purchase additional bandwidth for a small fee. Contact customer support if any problems arise when purchasing or attempting to purchase bandwidth. Our 24/7 support staff will be happy to assist you!

How do I reset my password?

You can reset your password in the account login page. Select "Forgot your password?" and proceed from there. If any problems arise, contact our 24/7 customer support and we'll be happy to assist you!